We always love hearing of our customers' experiences with us. If you wish to send any comments or queries to us, or if a problem should arise, please use the contact page.

Thanks so much. Jencel is the best! Sophie, 7.08.2019

Dear Celia,
Just a quick message to let you know my beads arrived safely and very quickly ... thank you for an outstandingly fast service.
I will definitely be back for more. Suzie, 1.08.2019

Received my order from you this morning, thank you very much.  I love the beads, and am impressed by your quick service. So much so, I’ve just sent you another order! I’m sure it won’t be my last. Lynne, 26.07.2019

Hi Celia thank you for your fast and prompt service I have received my order and hope to do more business in the future kind regards Trevor, 26.06.2019
Thank you once again, I appreciate your taking time and consideration. Jamileh, 06.06.2019

It arrived today - perfect!! Thank you so much, your service really is appreciated :-))))) Sadie, 31.05.2019

Just to say thank you for such a  wonderful delivery and service. Janet, 09.05.2019

Hi Celia. I just received my first order and wanted to thank you. Everything was so neatly packaged and organised and so quick to arrive too. Such a nice little touch. I shall be returning. Many thanks for everything. Cheryl 09.05.2019

Thank you for very fast and pleasant service. I will shop more in future. Kind Regards, Zarrin 30.04.2019

My lovely parcel arrived today and as always I appreciate your first class service.  Can't wait to use my new Dura Thread to see the difference if any and also those gorgeous galvanised aluminium seed beads.  I am always pleased when our group members order from you as they will always be assured of top quality service.  Marvellous, thank you once again. Sue, 15.04.2019

Thank you Celia, Received my order today and am delighted, thank you. Excellent service. Lynn 15.03.2019

My order arrived this morning which really is awesome service. I also love your packaging philosophy. Thanks again, Lesley 9.03.2019

Thank you for your remarkably fast response to my (embarrassingly small) order. It made my day. I’m still smiling! Jane ​​​​​​, 19.02.2019

I just wanted to say thank you or my order, it's the first time I've used you and will definitely be back, I'm very pleased with every part of the transaction. Lyn 19.01.2019

Just wanted to say big thank you for always posting my order quickly and really well packaged. Received my order today. Kristina, 17.01.2018

I have just found your website and I wanted to tell you what a joy it is to navigate. It is so well designed that I found what I was looking for so easily.  Also, my order came so quickly, so I want to say thank you for that too! Your prices are really reasonable, so I will definitely be shopping with you again,
Cheers, Avril 14.01.2019

I want to take the opportunity to thank you very much for stocking such lovely beads and for providing such an excellent and prompt service over the past few years - I really to appreciate it - its a pleasure to do business with you. Eva 10.01.2019

Thank you for the brilliant service over the past year. Jackie 30.12.2018

Thank you so much for my order. The quality of beads and  service you provide cannot be beaten. I will buy from you again and again. Val 29.12.2018

Fantastic, order received so quickly, especially this time of year. Have a great Christmas and New year. xx Christine 21.12.2018

What can I say, ordered yesterday 12:52pm, received today 11:45am.  First class service, delivery and price. Many thanks, Carol 14.12.2018

Wow! I wanted to write and say how speedily my order arrived. And also how nice the care and thought about your packaging and recycling was - THEN - I discovered a hidden treat too !!!
I order online all the time - this is the best experience I've ever had!
Thank you and best wishes! Jennie 10.10.2018

Thank you so very much for the cabochons received today.  I am so appreciative of the care taken in the packaging and labeling of the different colours and the goodie too. It is so kind and makes such a difference. Not everyone takes such care and I wanted you to know how pleased I am. Lesley 20.09.2018

A very wet postperson has just pushed a parcel of loveliness through the door. I’m very happy it’s all gorgeous, thank you! Carol, 20.09.2018

Dear Celia, MY pleasure, someone recommended you and I can see why, great service and no polythene bags, excellent. Many thanks, Diana 18.09.2018

Thanks Celia for my order. I am thrilled. Speedy delivery, great customer service and I definitely shall be back! Sue 17.09.2018