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Customer Comments

We always love hearing of our customers' experiences with us.

If you wish to send any comments or queries to us please
use the contact page.

Thank you, my beads arrived this morning. Fast and efficient service as usual!! Heather, 15.05.12, Derby

thank you for great shop and products and fast supply! Noora, 14.05.12, Finland

Hi Celia thanks for that. Yes I have found your company to be very good price wise and now personally too. Lynne, 26.04.12, Kent

Thank you for your email. The chain has arrived, & I'm very pleased with it & your speedy service, I shall be ordering more.
Georgina, 16.04.12, Leicester

Hi Celia, Thanks very much for the speedy delivery of the beads.  I received them on Saturday.  Very pleased! Debbie, Burton on Trent, 23.2.12

Thank you very much, the order arrived today - many thanks for such a speedy service! Helen, 7.02.12 Surrey

Thank you for your excellent speedy service.My beads arrived safely yesterday and I'm using them already. Heather, Shropshire, 8.02.12

Thank you very much for the fantastic service I have received from you. Claire, Birmingham, 10.01.12

I just want to say thank you for your excellent service; my order arrived today and I'm really happy with what I ordered.Gemma, Leeds,5.01.12

Thank you so much. The kit arrived this morning along with the additional beads I ordered.  Great service! Jill, Surrey, 21.12.11

Received yesterday and made up this morning; excellent service, thanks. I used some of the Flex-rite which I bought last time and was very pleased with it indeed. Marilyn, York, 5.12.11

I'd just like to say how nice it is to get a personalised email and that you send your orders out so promptly.
It makes a nice change from a lot of the other "customer service" I experience these days! Cat, Lutterworth, 4.11.11

 

Thank You Celia, The package arrived at 1230 today. Absolutely beautiful Haematite beads, I will definitely be ordering more.
Thank you for your prompt dispatch and excellent service.
I shall order more really quite soon.
Again thank you for the excellent service.....
Cheers, Debbie, Derby, 11.10.11

Just found your customer comments page and just had to add mine. I have had wonderful service ever since I placed my first order. You are always ready to help with queries which I find very pleasing in this day and age. Thank you. I will most certainly use your company all the time. Regards. Gail, Ipswich, 7.10.11

Just to say order arrived today beads are fab.  The patterns I ordered last week are brilliant so easy to understand Thank you, Lana, Dover, 3.09.11

Just a quick note to say thank you very much for sending my beads so promptly.The descriptions and pictures on your website are so good, the beads are just as I expected them to be. Your description of the blue goldstone made
me want to buy it, it's so pretty, I'm really pleased with it. Danita. Huntingdon, 26.08.11

Thank you....you're always quick off the mark with posting! Much appreciated. Chris, Wakefield, 13.08.11

I just had to write to say a big thank you! My goodies arrived this morning and I am absolutely delighted with them. Those tubular beads are just beautiful - I love them and can't wait to start making stuff with them. Thanks so much for the speedy delivery too, I had a long awaited lie in this morning and there they were, on the mat, when I came downstairs! Bing - wide awake!!
I'll be back!
Jayne, Kent 11.08.11

I just received your parcel. Lovely, as expected. Many thanks. You've got a wonderful selection of very tasteful products, reflecting, I'm sure, your own very good taste. I also like that you have small batches at £1 each of so many things, it makes me more likely to try out and mix things that I might shirk from if I had to get a larger batch. It's a joy to look through your site and I look forward to the next time. Zuzu, London, 14.7.11

Many thanks for the prompt dispatch of my crystals.  I was so grateful to receive them on Saturday...I have been working with them as I also managed to get the delicas I needed too.  Sorry for the email delay but I was beading !!!!! Josie, Bournemouth, 8.07.11

thanks for the very speedy delivery of my blue goldstone strings,i am delighted with them,best wishes. Ray, Cambridge, 21.06.11

Just a quick email to let you know that I am very pleased with the chain. Thank you for your service and your time. I hope to be ordering more items soon. Sara, Antrim 2.06.11

Thank you for sending my order so promptly and with such a lovely, personalised touch (hand written and even a thank you note!). I will be using your site again. A very happy customer. Hayley, Norfolk, 9.06.11

Thank you so much for your help I do appreciate the trouble you are going to to accommodate me. Nema, Carmarthen, 4.05.11

Yours is the best bead website I've ever seen. Everything can be seen so clearly and the prices are reasonable too. I was very pleased with my order. Penny, Leicester, 29.03.11

I thought I would say how pleased I was with my recent order - the quality of beads have been the best I have received and the sizes are true which makes a change. Pat, Scotland, 8.02.11

  Thank you so much for posting my beads so quickly, they are lovely. I was very happy with the service and the beads.
I'm especially pleased with the light saphirre AB and Erinite AB crystal beads. I have been looking for that colour of blue for ages, it's very difficult to find. I'm looking forward to a weekend of beading. Danita, Cambs. 1.02.11

My beads arrived this morning. (very quick).  They are lovely, very sparkly and good quality. They will make a beautiful necklace.
Will definitely be looking at your shop again. Sandra, Spain,13.01.11

I got my order on Thursday. I'm very happy with it, thanks a lot. Barbara, Slovenia, 17.01.11

Just a brief email to say thank you so much for your very prompt response to my above order.  The beads are gorgeous and I cant wait to use them in a necklace. Susan, Reading, 31.12.10

Thanks for your help.
 This is the first time I've used your website, I found it by searching for the rondelles, but I'm sure I'll be back! Lisa, Newport, 8.12.10

Have just recieved my items. This is to let you know i am very pleased with everything. Tony,9.11.10, Kent

Thank you for posting the order so promptly.  Everything is great - thank you very much, Amanda, London, 27.10.10

The order arrived super fast. Brill service - thank you! Karen, Sheffield, 20.10.10

Bless you and thank you again for your excellent customer service. I run my own craft business but deal in the card making side of it and it is very refreshing to find another company whose customer service is first class. Karen, Sussex, 15.10.10,

I received my order this morning, and I'm delighted with the products, packaging and prompt delivery. Many thanks.Julie, Dorset, 15.10.10

Hi it was lovely to meet you at the bead fair the other week! unfortunately, the amount of charm bracelet blanks bought just werent enough and therefore placed another order. Me and my partner in crime (Fiona)are very happy to have found you. Im sure we will be ordering plenty its always nice to buy from a lovely supplier. Lucy, Birmimgham, 12.10.10

Just to say that I got my delivery on Saturday morning.  Thank you very much for the prompt service and your choice of replacement items was fine.  I will definitely be using your store again, much more personal service than most I have used. Helen, Perthshire 18.09.10

Just to let you know that my order for two bracelet kits arrived promptly and safely. Thank you very much. It is the first time I have done anything like this, but at a quick glance I seemed to understand what to do. The pictures were good. Once again, many thanks for such a prompt services. Jennifer, Manchester, 18.8.10

   Just wanted to send a quick e-mail to say thank you for my order.  It arrived very swiftly and nicely packaged.  Will recommend you to others and wouldn't hesitate to order again myself! Helen, Suffolk 17.8.10

Many thanks for brilliant service, my order arrived first post this morning, I am looking forward to trying the Power Pro this weekend. As I am a learner, I will let you know how I get on. Jean, Hampshire, 7.8.10

Many thanks for dealing with my order so quickly, arrived safely this morning.  Can't wait to get started! Una, Hampshire, 20.7.10

Thanks so much for the quickness of dispatch and the quality of the
items I ordered. I will definitely be back again. Monica, Fife,14.12.09

Thank you, the beads arrived yesterday and look lovely, I'll be ordering from you again! Katie, Cumbria, 14.12.09

The stuff arrived and I feel the need to reply and say thank you. I am really pleased with the quality and price of the items I received today. They web site is very well designed and really shows that you get what you are paying for and it arrived super quickly. Ive ordered quite a bit online and you never really know what youre getting until it lands on the hall mat but I can firmly say that you have gained a new loyal customer. Kate, Leeds, 12.12.09

Thank you. I look forward to receiving the beads. I found you at Sandown and I was really pleased with the quality of the beads Ii bought from you. Tracy, Reading, 3.12.09

Thanks very much. I always mean to say thank you for your prompt and efficient service. It's very impressive. Louise, Cheltenham, 2.12.09

Thanks once again for superfast service and a wonderful selection on your website. You're so reliable and your products often better than they look online - not always the case with beads. Well done for all your hard work. Kirsty, Sheffield 22.11.09

Thank you very much. May I take this opportunity to say how very impressed I am with your promptness, attention to detail and thoughtfulness. All round excellent customer service, thank you! Jude, Cheltenham, 18.11.09

Order arrived this morning, excellent service as usual. Shelley, Nottingham,17.11.09

Thank you so much for the orders I've received so far.  I love the way you have your beads on one page so I can compare colours, and I can print off the pages which is very useful as I order beads for a local craft group. I'm now trying to set up classes and I'm having some of my jewellery displayed in our library, which promotes local crafts. Julie, Co. Armagh, 2.07.09

Thank you for the great service and all the lovely beads. Kate, Worcestershire, 24.06.09

Just want to say thank you for the super quick delivery of the rings, I received them this morning and i'm really pleased with them.Vicki, Stockport 19.06.09

Just wanted to let you know I have received my order and I am very happy with it. Thank you for sending it through so quickly, I will be ordering again soon. Marion, Sussex 11.06.09

Thank you for the one to one lesson I had with you. You were so friendly and patient teaching me the Summer Flowers necklace. I'm really thrilled with it and look forward to news of your next workshop. Sheila, Sheffield, 18.05.09

Super beads and service, many thanks. June, Bedford 8.05.09

Easy to use website, great communication and prompt delivery. Nicky, Surrey 11.04.09

Many thanks for dealing with my order so quickly, I received it this morning. I have already made two bracelets and finished off another one! Anna, West Lothian 9.04.09

Just a note to thank you for the great workshop last Saturday. I really enjoyed it and have made a couple of pieces with chain this week. Gina, Sheffield 9.04.09

 

"Thanks for getting yesterdays order to me so quickly. I have been able to finish all my orders before Easter" Cath, Rotherham 8.04.09

 

"Mum was really pleased that I had been able to find your website and place an order." Geraldine, Clwyd (8.04.09)

 

"My order arrived this morning. Many thanks for the prompt service!" Andrea, Sheffield (14.03.09)

 

"Rank you." Andy, Torquay (10.03.09)eceived my order today.Superb service, will order again, th

 

"I received my order this morning and wanted to tell you how happy I am. Everything is beautiful. Thanks for a fast and gorgeous service." - Joelle, Leeds (22.01.09)

 

"My order has arrived and I'm very happy with it. Thanks for such speedy service." - Sasha, Cambridgeshire (21.01.09)

 

"I love the clarity of your website. It is so easy to order and the beads are stunning. Thanks for everything. I will be back for more."Val, Suffolk (20.01.09)

 

"You stock the best sterling magnetic clasps I've found ANYWHERE" - Eleanor, Sheffield (17/11/08)

 

"A really big thank you for the beads and chain - they are great. Thank you for all your help with the order" - Hannah, Derbyshire (10/10/08)


"I just wanted to thank you for the beads I ordered. They arrived very quickly in the post which I really appreciated as I needed them quite quickly. I will definitely order from you in the future and will recommend you to my friends." - Alyssia, Yorkshire (29/10/08)

 

"Thanks for my last order. I was really pleased with all my stuff as usual. I also find the quality of your findings superior to many others I have tried." - Laura, South Yorkshire (3/10/08)


"Just like to thank you for my order which I have received today. Very fast service" - Anne, Somerset (16/09/08)


"My sincere thanks for being so helpful and for posting my order so quickly.
I shall definitely be shopping with you again" - Tina, Cornwall (06/09/08)


"I was recommended to use your company by a friend. She told me that you
gave excellent service" - Laura, Suffolk (29/08/08)



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